Returns & Exchanges

At O'Neill, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, you can return unworn and unwashed items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return process to ensure tracked delivery to our warehouse.

• 3.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all tags are attached, and affix the return shipping label to the outside of the box.

• 4.
  Ship and Track

  Drop off your package at the designated carrier location and keep your tracking receipt; your refund will be processed once the inspection is complete.